Request A Quote

Privacy Policy

Last Updated: 21 October 2026

1. Introduction

Welcome to Just Sparky. We respect your privacy and are committed to protecting your personal information when you visit our website or contact us about our electrical services.

This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, telephone number and address.

  • Enquiry Details: Information you provide when requesting a quotation, inspection or electrical service.

  • Property Information: Details about your property that are relevant to the electrical work requested.

  • Communication Records: Emails, messages and other communications you send to us.

  • Website Information: Technical information such as your IP address, browser type and website usage data, where collected through our website technologies.

Please only provide information that is relevant to your enquiry or service request.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and service requests.

  • Prepare quotations and arrange appointments.

  • Provide electrical inspections, testing, repairs and installation services.

  • Communicate about scheduled work and completed services.

  • Maintain business records and manage payments where applicable.

  • Improve our website and customer experience.

  • Meet applicable legal, regulatory and insurance requirements.

  • Protect our business, customers and website against fraud or misuse.

We will only use your information where we have an appropriate lawful basis.

4. Lawful Basis for Processing

Depending on the circumstances, we may process your personal information under one or more of the following lawful bases:

  • Contract: To provide services or take steps requested before entering into a contract.

  • Legitimate Interests: To manage enquiries, maintain business records and improve our services, where these interests do not override your rights.

  • Legal Obligation: To comply with applicable legal or regulatory requirements.

  • Consent: Where you have given consent for a specific purpose, such as certain marketing communications or non-essential cookies.

You can withdraw consent at any time where processing relies on consent. This does not affect processing carried out lawfully before consent was withdrawn.

5. Sharing Your Information

Just Sparky does not sell your personal information.

Where necessary, we may share relevant information with:

  • Service providers who support our website, email or business administration.

  • Payment providers, where payments are processed electronically.

  • Electricians, contractors or other service partners involved in delivering requested work.

  • Insurers, professional advisers or regulatory authorities where necessary and lawful.

  • Public authorities where disclosure is required by law.

We only share information where appropriate for the relevant purpose and take reasonable steps to protect it.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on the type of information, the services provided, applicable legal obligations, accounting requirements and the need to resolve disputes.

When information is no longer required, we will take appropriate steps to delete it securely or anonymise it.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage or improve performance.

Where required, we will ask for your consent before using non-essential cookies or similar technologies. You can manage your preferences through the available cookie settings in your browser or on our website, where provided.

Disabling certain cookies may affect some website features.

9. Your Data Protection Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.

  • Ask us to correct inaccurate or incomplete information.

  • Request deletion of your personal information in certain circumstances.

  • Request restriction of processing in certain circumstances.

  • Object to processing based on legitimate interests.

  • Request a copy of certain information in a portable format.

  • Withdraw consent where processing relies on consent.

  • Complain to the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding.

10. Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

11. Children’s Privacy

Our website and electrical services are intended for general customers and property owners, rather than specifically for children. We do not knowingly collect children’s personal information for marketing purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal requirements.

Any updates will be published on this page with a revised date.

13. Contact Us

If you have questions about this Privacy Policy, how your information is used, or wish to exercise your data protection rights, please contact Just Sparky.

Business Name: Just Sparky
Website: https://justsparky.co.uk
Email: social@justsparky.co.uk
Telephone: 07307 272612
Business Address: 59 Natal Road Ilford, IG1 2ES

14. Complaints

If you have concerns about how we handle your personal information, please contact us so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk/